Privacy Policy

Consensus Inc. ("Consensus"/"we"/"us"/"our") is committed to protecting your privacy. The Consensus.ai website (the "Website") and the Consensus mobile application(s) made available on the Apple AppStore, Google Play and other app stores (the “App”) are owned, operated and provided by Consensus Inc. ("Consensus", “we”, “our” or “us”). Through the Website and the App, Consensus makes available services (“Services”) that allow eligible citizens to vote on polls, surveys, or other democratic decision making processes (each a “Vote”) that are hosted through the Service by Consensus’ partners (“Poll Requestor”). Our Privacy Policy explains:

 

Your privacy matters to us so please take the time to familiarize yourself with our policies, and if you have any questions please contact us at [email protected]

ACCEPTANCE OF PRIVACY POLICY

By accessing and using our Services, you signify acceptance to the terms of this Privacy Policy. Where we require your consent to process your personal information, we will ask for your consent to the collection, use, and disclosure of your personal information as described further below. If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of our Services.

IMPORTANT INFORMATION AND WHO WE ARE

Purpose of this Privacy Policy

 

This Privacy Policy aims to give you information on how Consensus collects and processes your personal information through your use of the Website and the Services, including any information you may provide when you sign up for a demo of our Services, when you create an account and a profile with us, when you purchase or use our Services, when you search our Website, when you subscribe to our email alerts, when you contact our customer service, when you participate in surveys, public forums, chats, or when you respond to one of our requests for suggestions and other content.

Contact Details

 

Our full details are:

 

Consensus Inc.

 

Email address: [email protected]

 

Postal address: 150 King St W, Toronto, ON, Canada, M5H 1J9

 

If you are based in the European Union, you also have the right to make a complaint at any time to your local supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the regulator so please contact us at [email protected] in the first instance.

Changes to this Privacy Policy

 

This version was last updated on August 25, 2019.

 

We reserve the right to change the terms of this Privacy Policy at any time. When we do, we will post the revised Privacy Policy to our Website and the last revision date of revision will be updated so that you will always be able to understand what information we collect, how we use your information, and under what circumstances we may share your information with others.

 

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

Third-party Links

 

This Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share information about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy notice of every website you visit.

THE INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

Personal data, or personal information, means any information relating to an identifiable person who can be directly or indirectly identified. It does not include data which cannot be related to an identifiable person (anonymous data).

 

We may collect, use, store and transfer different kinds of personal information about you which includes:

 

 

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal information but is not considered personal information in law as this information does not directly or indirectly reveal your identity.

HOW WE USE YOUR PERSONAL INFORMATION

We will not use your personal information for purposes other than those purposes we have disclosed to you, without your permission. Most commonly, we will use your personal data in the following circumstances:

 

 

You can ask us to stop sending you marketing messages at any time by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal information provided to us as a result of a service purchase, service experience or other transactions. If you choose to limit the use of your personal information, certain features or Services may not be available to you.

COOKIE POLICY

Visiting our Website

 

When you visit our website, the hosting provider of our website, Amazon Web Services (AWS) automatically collects and stores various information in so-called server log files that your browser transmits to us. The information/data mentioned is neither assigned to specific persons nor linked to data from other sources. The following technical data will be recorded by us, as usual with every connection with a web server, without your intervention, and stored by us until automatic deletion after no later than six months. The collection and processing of this technical data is for the purpose of enabling the use of our website, continuously ensuring system security and stability, optimising our website, and for internal statistical purposes. This is our legitimate interest in the processing of data in the sense of Art. 6 Par. 1 lit. f GDPR. Furthermore, the IP addresses will be evaluated, together with other data, in case of attacks on the network infrastructure or other unauthorised use or misuse of the website, for the purpose of intelligence and protection, and if appropriate, used in criminal proceedings for identification and civil and criminal proceedings against the relevant users. This is our legitimate interest in the processing of data in the sense of Art. 6 Par. 1 lit. f GDPR.

 

Use of Website Cookies

 

The Website uses cookies. Cookies are text files that are stored in a computer system via an Internet browser. More detailed information on cookies and how they work can be found at: https://www.aboutcookies.org.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID. Through the use of cookies, Consensus can provide the users of this website with more user-friendly services that would not be possible without the cookie setting. Cookies allow us, as previously mentioned, to recognize our Website users. The purpose of this recognition is to make it easier for users to utilize our Website. The Website user that uses cookies, e.g. does not have to enter access data each time the Website is accessed, because this is taken over by the website, and the cookie is thus stored on the user's computer system.

 

You may, at any time, prevent the setting of cookies through our Website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, previously set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, it may not be possible to use all the functions of our Website.

For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy below.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our sites.

 

Cookies

 

Our Website use cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our sites. By continuing to browse the sites, you are agreeing to our use of cookies, and the terms of this policy (“Cookie Policy”). A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. We use the following cookies:

 

 

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose
Google Analytics _ga Used to distinguish users. Enables us to identify which pages are popular, estimate our audience size and usage pattern, and better understand how the web site is used.
Google Analytics _gid Used to distinguish users. Enables us to identify which pages are popular, estimate our audience size and usage pattern, and better understand how the web site is used.
Google Analytics _gat Used to throttle request rate. This cookie does not store any user information. It is used by Google limit the number of requests that have to be made to doubleclick.net (which will be zero in our case because we do not use any ads on our site).

Google Analytics

 

This Website also uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Inc. is an enterprise of the holding company Alphabet Inc., domiciled in the USA. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on Website activity and providing other services relating to Website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google.

 

Generally, before the data is transmitted to the provider, the IP address will be abbreviated by activating IP anonymization (anonymizeIP) on this website, within the member states of the European Union or in other contracting states of the agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and abbreviated there. In these cases, we provide contractual guarantees to ensure that Google Inc. maintains a sufficient level of data protection. According to Google Inc., under no circumstances will the IP address be associated with any other user-related data. More information about the web analytics service used is available at the Website of Google Analytics: https://www.google.ch/policies/privacy/partners

 

In addition to the data listed in section 3.1, we may receive the following information of Google Analytics:

 

We do not use the information and personal data collected by Google Analytics to identify individuals unless we become aware of specific indications of illegal use.

DISCLOSURES OF YOUR PERSONAL INFORMATION

We may have to share your personal information with the parties set out below for the purposes set out above:

 

 

We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.

MINORS

Please note that neither the Website nor the Service is intended for children under 18 years of age. No one under age 18 may provide any information to or on this Website or through our Services. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.

VOTES ANONYMITY

Our technology allows us to record the votes anonymously without tying them to personal identity (after validation of your eligibility to vote based on location). Neither we nor any of our Poll Requesters can know how you voted in any poll through the Services.

INTERNATIONAL TRANSFERS

We share your personal information within our company. This will involve, if you are based in the European Union, transferring your data outside the European Economic Area (EEA). If you are based in the European Union, whenever we transfer your personal information out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are implemented.

 

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

DATA SECURITY

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

DATA RETENTION

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

 

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax and other legally required purposes.

 

In some circumstances you can ask us to delete your information: see Request erasure below for further information.

 

In some circumstances we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal information. You may have the right to:

 

 

If you wish to exercise any of the rights set out above, please contact us at [email protected]

 

Last updated: August 25, 2019