Privacy Policy

Consensus Inc. ("Consensus"/"we"/"us"/"our") is committed to protecting your privacy. The Consensus.ai website (the "Website") and the Consensus mobile application(s) made available on the Apple AppStore, Google Play and other app stores (the “App”) are owned, operated and provided by Consensus Inc. ("Consensus", “we”, “our” or “us”). Through the Website and the App, Consensus makes available services (“Services”) that allow eligible users to vote on polls, surveys, or other democratic decision making processes (each a “Vote”) that are hosted through the Service by Consensus’ partners (“Poll Requestor”). Our Privacy Policy explains:

Your privacy matters to us so please take the time to familiarize yourself with our policies, and if you have any questions please contact us at help@consensus.ai

ACCEPTANCE OF PRIVACY POLICY

By accessing and using our Services, you signify acceptance to the terms of this Privacy Policy. Where we require your consent to process your personal information, we will ask for your consent to the collection, use, and disclosure of your personal information as described further below. If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of our Services.

IMPORTANT INFORMATION AND WHO WE ARE

Purpose of this Privacy Policy

This Privacy Policy aims to give you information on how Consensus collects and processes your personal information through your use of the Website and the Services, including any information you may provide when you sign up for a demo of our Services, when you create an account and a profile with us, when you purchase or use our Services, when you search our Website, when you subscribe to our email alerts, when you contact our customer service, when you participate in surveys, public forums, chats, or when you respond to one of our requests for suggestions and other content.

Contact Details

Our full details are:

Consensus Inc.
Email address: help@consensus.ai
Postal address: 150 King St W, Toronto, ON, Canada, M5H 1J9 

If you are based in the European Union, you also have the right to make a complaint at any time to your local supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the regulator so please contact us at help@consensus.ai in the first instance.

Changes to this Privacy Policy

This version was last updated on May 5, 2020.

 We reserve the right to change the terms of this Privacy Policy at any time. When we do, we will post the revised Privacy Policy to our Website and the last revision date of revision will be updated so that you will always be able to understand what information we collect, how we use your information, and under what circumstances we may share your information with others.

 It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

Third-party Links

This Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share information about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy notice of every website you visit.

THE INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

As part of our mission, we aim to collect, use and store the least personal information as possible for us to continue provide quality service:

We also collect, use and share Aggregated Data such as statistical or demographic data to perform basic market research. Aggregated Data may be derived from your personal information but is not considered personal information in law as this information does not directly or indirectly reveal your identity.

HOW WE USE YOUR PERSONAL INFORMATION

We will not use your personal information for purposes other than those purposes we have disclosed to you, without your permission. Most commonly, we will use your personal data in the following circumstances:

You can ask us to stop sending you notification messages at any time by contacting us at any time. Where you opt out of receiving these messages, this will not apply to personal information provided to us as a result of a service purchase, service experience or other transactions. If you choose to limit the use of your personal information, certain features or Services may not be available to you.

DISCLOSURES OF YOUR PERSONAL INFORMATION

We may have to share your personal information with the parties set out below for the purposes set out above:

We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.

MINORS

Please note that neither the Website nor the Service is intended for children under 18 years of age. No one under age 18 may provide any information to or on this Website or through our Services. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.

VOTES ANONYMITY

Our encryption technology allows us to record the votes anonymously without tying them to personal identity. Neither we nor any of our Poll Requesters can know how you voted in any poll through the Services.

INTERNATIONAL TRANSFERS

We share your personal information within our company. This will involve, if you are based in the European Union, transferring your data outside the European Economic Area (EEA). If you are based in the European Union, whenever we transfer your personal information out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are implemented. 

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

DATA SECURITY

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

DATA RETENTION

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our Poll Requestors (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax and other legally required purposes.

In some circumstances you can ask us to delete your information: see Request erasure below for further information.

In some circumstances we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal information. You may have the right to:

 

If you wish to exercise any of the rights set out above, please contact us at help@consensus.ai

 

Last updated: May 5, 2020